Redressal of Grievance – Stock | Wealth SaGa
Investor Grievance Redressal

Redressal of Grievance – Stock

At Wealth SaGa, we are committed to addressing client grievances and feedback through a structured and transparent grievance redressal process.

Client Grievance & Feedback

If you are not satisfied with our services and would like to lodge a complaint, we request you to first speak with our representative / consultant from the Grievance Department. Our grievance redressal process is designed to understand the nature of the complaint, investigate the matter and provide an appropriate response.

How to Raise a Grievance

Clients can follow the steps below to communicate their grievance or feedback.

  1. 01

    Contact Our Grievance Representative

    Clients may first discuss their complaint with Mr. R. K. Bajpai, the designated point of contact for grievance-related matters.

  2. 02

    Submit Your Complaint

    You may communicate your grievance through telephone, email, written communication or the available contact channels.

  3. 03

    Review & Investigation

    We will first identify the nature of your complaint and investigate the matter to determine what can be done to address the issue.

  4. 04

    Resolution & Response

    We will make our best efforts to resolve the complaint within 7 to 10 working days and provide a response after completing the investigation.

Grievance Department

Your designated point of contact for grievance-related communication.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Nomesh Sehgal I-59, World Bank, Barra, Kanpur, UP-27 +91 97075 31979 wealthsagaofficial@gmail.com 9:30 AM – 5:00 PM
Head of Customer Care Mrs. Pratibha Dwivedi I-59, World Bank, Barra, Kanpur, UP-27 +91 91480 30341 pratibhadubeywsg@gmail.com 9:30 AM – 5:00 PM
Compliance Officer & Grievance Officer Mr. R. K. Bajpai I-59, World Bank, Barra, Kanpur, UP-27 +91 91480 30341 wsgcompliance@gmail.com 9:30 AM – 5:00 PM
CEO Mr. R. K. Bajpai I-59, World Bank, Barra, Kanpur, UP-27 +91 91480 30341 info@wealthsaga.org 9:30 AM – 5:00 PM
Principal Officer Mr. Saurabh Dubey I-59, World Bank, Barra, Kanpur, UP-27 +91 94152 04892 wealthsagaofficial@gmail.com 9:30 AM – 5:00 PM

Mr. R. K. Bajpai — Compliance Officer & Grievance Officer
Mr. R. K. Bajpai serves as the Compliance Officer at WSG Ventures Private Limited, supporting the organisation's regulatory and compliance framework.

Complaint Resolution

Alternatively, you can send us a complaint in writing to our address or via email at wsgcompliance@gmail.com.

We will make our best efforts to resolve your complaint within 7 to 10 working days.

The first step is for us to be clear about the nature of your complaint and to identify what we can do to resolve the issue.

When we have finished our investigations into your complaint, we will be in touch to provide you with a full response to your complaint.

Further Escalation

If your complaint remains unresolved, the following regulatory and dispute resolution platforms are available.

Complaint Not Resolved Within One Month

If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator, the Securities and Exchange Board of India (SEBI).

SEBI SCORES

SEBI has launched a centralized web-based complaints redress system known as SCORES.

Open SCORES

ODR Portal

If your complaint is not resolved on the SCORES portal, you can start the dispute resolution process through the ODR Portal.

Open ODR Portal

Securities and Exchange Board of India – SCORES

Access the centralized web-based complaints redress platform to submit a complaint to SEBI.

Visit SCORES

Investor Charter

Access the SEBI Investor Charter for Research Analysts for relevant investor information, rights, responsibilities and grievance-related guidance.

View Investor Charter

Grievance FAQs

Frequently asked questions about the grievance redressal process.

Need Assistance With a Grievance?

Contact the Grievance Department using the details provided above.

Call Grievance Officer Investor Charter